The purpose of this course is to focus on delivering the skills and knowledge necessary to analyze the business requirements, and design and implement the infrastructure for business solutions based on the Microsoft Windows® Server 2003 platform and Microsoft server software. Through hands-on learning which simulates real world situations, the student will have the ability to utilize and enhance his or her skill set.
The student will develop a practical understanding of the operations of installing, configuring, supporting and troubleshooting a network infrastructure using Microsoft Windows 2003 server, gain skills needed to create a networking services infrastructure design, understand the strategies needed to design an Active Directory structure and build the knowledge and skills necessary to install, configure, administer, and support the services and tools with Microsoft Windows Exchange Server 2007.
Upon completion of this course, the student will be prepared to take the necessary Microsoft exams to earn their Microsoft Certified Systems Administrator certification.
The technology community identifies the Microsoft Certified System Administrator credential as a premier certification for professionals who analyze the business requirements for system architecture, design solutions, deploy, install, and configure architecture components, and troubleshoot system problems.
Course Outline
Microsoft Windows Vista Configuration
100 Hours
Introducing Windows Vista
Installing Windows Vista
Configuring System Settings
Working with Disks
Working with Users and Groups
Working with Drivers and Printers
Configuring Network Connectivity
Configuring Windows Vista Security
Configuring Windows Vista Applications
Optimizing Windows Vista Performance
Troubleshooting Windows Vista
Working with Mobile Computers
Managing and Maintaining a Microsoft Server 2003 Environment Package
80 Hours
Introducing Microsoft Windows Server 2003
Administering Microsoft Windows Server 2003
Monitoring Microsoft Windows Server 2003
Backing Up and Restoring Data
Maintaining the Operating System
Working with User Accounts
Working with Groups
Working with Computer Accounts
Sharing File System Resources
Working with Printers
Managing Device Drivers
Managing Disk Storage
Implementing, Managing, and Maintaining a Microsoft Server 2003 Network Infrastructure
80 Hours
Implementing DHCP
Managing and Monitoring DHCP
Implementing Name Resolution Using DNS
Managing and Monitoring DNS
Network Security
Securing Network Traffic with IPSec
Implementing and Managing Software Update Services
Configuring Routing by Using Routing and Remote Access
Maintaining a Network Infrastructure
Microsoft Exchange Server 2007 Configuration
80 Hours
Exchange Server 2007 Basics
Working with Active Directory
Deploying Exchange Server 2007
Configuring a New Exchange Server
Working with Recipient Objects
Address Lists, Policies, and Bulk Management
Working with Public Folders
Configuring Email Protocols and Transport Rules
Configuring Security
Backing Up, Restoring, and Repairing Exchange
Monitoring Exchange
Providing for Mobile Access and Unified Messaging
Providing for High Availability
Course Objectives
Microsoft Windows Vista Configuration
Understand Windows Vista system requirements
Run the Upgrade Advisor
Use the Windows Vista interface
Perform a clean installation
Migrate to Windows Vista
Identify upgrade paths
Upgrade to Windows Vista
Prepare to upgrade
Upgrade from Windows XP
Upgrade Vista editions
Perform a dual boot installation
Configure Windows Sidebar
Introduce Windows Aero
Understand Windows Aero hardware requirements
Troubleshoot video adapter issues
Validate Windows
Run the System Performance Rating Tool
Update display drivers
Enable Aero display settings
Configure Data Protection
Use the Backup Files Wizard
Use Complete PC
Restore previous versions
Introduce User Account Control
Understand User Account Control
Understand recommended UAC practices
Perform administrative tasks with a standard user account
Configure User Account Control
Understand drivers and devices
Update drivers with Windows Update
Use Device Manager
Update drivers
Use the Network and Sharing Center
Understand Network Discovery
Run network diagnostics
Manage local area network connections
Create a new network connection
Configure Windows Firewall settings
Configure exceptions and ports
Introduce Windows Defender
Configure Windows Defender
Use Software Explorer
Update definitions
Set up users
Set up parental controls
Configure Internet Explorer 7
Configure RSS feeds
Configure feed subscriptions
Configure search options
Print with IE7
Secure Internet Explorer 7
Resolve protected mode incompatibilities
Configure the phishing filter
Configure the pop-up blocker
Configure security zones
Configure privacy settings
Manage add-ons
Use Windows Mail
Configure the Inbox
Use Windows Contacts
Use newsgroups
Use Windows Meeting Space
Use Windows Calendar
Use Windows Fax and Scan
Work with media applications
Use the Windows Update Client
Apply updates
Use Event Viewer
Use Performance Information and Tools
Introduce ReadyBoost
Use ReadyBoost
Use Reliability Monitor
Use the Reliability and Performance Monitor console
Understand troubleshooting practices
Use troubleshooting tools
Use remote access technologies
Troubleshoot installation and startup issues
Configure Windows Vista wireless networking
Configure mobile display options
Configure power options
Synchronize data
Configure tablet PC features
Managing and Maintaining a Microsoft Server 2003 Environment Package
Understand the different features and capabilities of the four versions of the Windows Server 2003 family
Install and perform basic configurations of Windows Server 2003
Explain the Windows Product Activation process for Windows Server 2003
Discuss the various roles and services that a Windows Server 2003 server can perform
Understand the Active Directory service
Install and configure Active Directory and the Domain Name System (DNS) service
Explain the Active Directory structure of containers, objects, and attributes
Understand group policies
Use a preconfigured Microsoft Management Console (MMC)
Understand the MMC interface
Create a new MMC
Understand snap-in types and how to add them to the MMC
Understand the four console options
Save MMC consoles
Administer both local and remote computers using an MMC console
Manage servers with Remote Desktop
Enable Remote Desktop on a server
Install and configure Remote Desktop connections
Troubleshoot Terminal Services
Configure and enable Remote Assistance
Use one of the available methods to invite an expert to assist
Secure Remote Assistance
Understand the two types of monitoring, real time and logged
Understand the four subsystems of Windows Server 2003
Establish a performance baseline
Configure and use Event Viewer
Understand the different types of events that can be recorded
Configure Task Manager
Use Task Manager to monitor server performance
Use Task Manager to monitor network activity
Configure and use the Performance console
Configure and use System Monitor
Add counters to System Monitor
Save a System Monitor console for future use
Monitor server performance and determine system bottlenecks
Monitor processor performance using System Monitor
Monitor memory performance using System Monitor
Monitor disk performance using System Monitor
Monitor network performance using System Monitor
Use Performance Logs and Alerts
Describe the various types of hardware used to perform backups
Understand the capabilities of network backup software products
Understand the difference between full, incremental, and differential backup jobs
List the capabilities of the Microsoft Windows Server 2003 Backup program
Back up and restore an Active Directory database
Use volume shadow copies
Identify and explain the similarities and differences between service packs and hotfixes
Identify the different approaches to updating both networked and standalone computers
Identify the importance of testing all updates before they are deployed on a wide scale
Describe the importance of backing up a configuration before applying service packs
Use both the graphical and command-line interface (CLI) versions of Microsoft Baseline Security Analyzer (MBSA) to detect potential security lapses and missing security updates
Discuss the function and considerations of using Windows Update for Microsoft Windows Server 2003 and earlier Microsoft operating systems
Install service packs and hotfixes manually
Use slipstreaming, group policy, and Software Update Services (SUS) to automate the installation of service packs
Install and configure SUS to deploy updates and service packs on a network
Design and build an SUS topology
Monitor and troubleshoot SUS
Configure, administer, and manage software licensing
Understand the difference between local user accounts and domain user accounts
Plan user account creation
Create and manage local user accounts
Create and manage domain user accounts
Create and manage user accounts with templates, importation, and command-line tools
Mange user profiles
Understand the differences between local, roaming, and mandatory profiles
Troubleshoot user authentication issues
Understand the function and purpose of groups
Understand how domain functional levels affect groups
Understand and be able to create and manage local groups
Understand and be able to create and manage global groups
Understand and be able to create and manage groups within Active Directory
Understand and be able to create and manage security groups
Understand and be able to create and manage distribution groups
Understand group scopes, domain local, global, and universal
Understand group nesting
Identify the predefined and built-in groups in Microsoft Windows Server 2003
Understand the difference between groups and special identities
Describe the process of adding a computer to an Active Directory domain
Create and manage computer objects
Troubleshoot computer accounts
Understand and be able to assign permission to a shared resource
Understand access control lists (ACLs)
Understand permission inheritance
Understand effective permissions
Create and manage file system shares using Windows Explorer
Understand, manage, and create administrative shares
Create file system shares using the Shared Folder snap-in
Create a shared folder using Net.exe
Understand how to control offline storage
Publish a share in Active Directory
Understand and be able to assign NTFS standard and special permissions
View effective NTFS permissions
Install and administer IIS
Create virtual directories in IIS
Configure IIS Security
Understand the model and terminology used in Windows printing
Install a logical printer on a print server
Prepare a print server to host clients
Connect a printer client to a logical printer on a print server
Manage print queues and printer properties
Troubleshoot printer failures
Understand hardware devices and device drivers
Understand hardware resources
Understand how Plug and Play (PnP) works
Install a PnP device
Install a non-PnP device
Use Device Manager
Understand driver signing
Use the Add Hardware Wizard
Enable, disable, and uninstall a device
Use driver rollback
Manage hardware using Control Panel
Troubleshoot hardware devices and device drivers
Understand and use hardware disaster recovery tools
Understand disk storage concepts and terminology
Distinguish between basic and dynamic storage
Identify the types of storage volumes supported on Windows Server 2003 managed disks
Identify the best RAID implementation given a particular storage requirement, in terms of capacity utilization, fault tolerance, and performance
Add storage to a Windows Server 2003 computer
Manage disks using Check Disk, Disk Defragmenter, and disk quotas
Implementing, Managing, and Maintaining a Microsoft Server 2003 Network Infrastructure
Understand the purpose of Dynamic Host Configuration Protocol (DHCP)
Understand how DHCP functions
Understand the DHCP lease process
Understand the DHCP lease renewal process
Understand the purpose of authorizing DHCP servers in Active Directory
Authorize a DHCP server in Active Directory
Understand the purpose of multicasting
Install the DHCP server service
Configure DHCP scopes and superscopes
Configure DHCP client reservations
Configure DHCP exclusion ranges
Configure DHCP scope options
Understand and configure the DHCP relay agent
Understand and configure Alternate Configuration
Understand Domain Naming System (DNS) dynamic updates
Configure DNS dynamic update settings on a DHCP server
Understand the DnsUpdateProxy security group
Troubleshoot dynamic updates
Understand the DHCP automatic backup and restore process
Understand the DHCP manual backup and restore process
Backup and restore a DHCP database
Reconcile a DHPC database
Compact a DHCP database
Enable server based conflict detection
Establish a performance baseline for monitoring a DHCP server
Use the DHCP audit log
Use the Performance console to monitor DHCP
Understand Automatic IP Addressing (APIPA)
Disable APIPA
Troubleshoot APIPA
Describe the process of name resolution and why it is important to your organization.
Install and configure the Domain Name System (DNS).
Describe and configure primary zones, secondary zones, in-addr.arpa zones, and stub zones.
Create an Active Directory-integrated zone, and explain the benefits of doing so.
Describe the different types of DNS servers and the functions they perform.
Explain the benefits of delegating a zone, and create a delegated zone.
Describe the process of a zone transfer.
Use management tools to configure the Domain Name Service (DNS) including Nslookup, DNSLint, and Dnscmd.
Define DNS and Windows Internet Naming Service (WINS) integration and explain how host names and the Network Basic Input/Output System (NetBIOS) names fit into DNS and WINS integration.
Configure options available on the Advanced tab of the DNS server Properties dialog box.
Explain how outdated resource records are aged and scavenged, and initiate the aging and scavenging process.
Display and purge the DNS resolver cache.
Secure DNS objects in Active Directory directory service.
Use the Event Log, DNS debug log, and Active Directory replication monitor to monitor and troubleshoot DNS.
Describe network security protocols and the function of each
Describe the function of user rights and permissions
Discuss the differences between user rights and permissions
List common user rights and the default rights assigned to local groups
Assign user rights to a computer using group policies
Create security baselines
Configure, view, and maintain the security log
Apply the principle of least privilege
Discuss the guidelines for applying the principle of least privilege
Use the secondary logon service to perform administrative functions
Configure and apply security templates to enhance system security using local computer policy and group policies
Discuss and use predefined security templates
Describe EFS (Encrypting File System)
Use Cipher and file/folder properties to encrypt and decrypt files & folders
Create and use an EFS recovery policy
Use the Security Configuration and Analysis snap-in to verify and configure computer settings
Use Secedit to configure, refresh, and analyze system security
Use Gpupdate to refresh security settings on a computer system
Us Microsoft Baseline Security Analyzer (MBSA) to check security settings
Describe the purpose of IPSec
List the different types of security attacks that IPSec can help to protect against
Identify and explain the major components of IPSec
Describe how IPSec protects against security attacks
List and describe IPSec security features
List and describe the new IPSec features found in Windows Server 2003
List and describe two IPSec modes
Describe the function of security associations
Describe Internet Security Association and Key Management Protocol (ISAKMP) security associations
Describe IPSec security associations
Describe a security parameter index
Describe the purpose of Internet Key Exchange (IKE) and how it is used in IPSec
Describe the purpose of the IPSec Policy Agent Service in Windows Server 2003
Describe the responsibilities of the IPSec Policy Agent Service in Windows Server 2003
Describe the purpose and the role of the IPSec driver
List the steps of the security negotiation process
List and describe the two security negotiation modes
Describe the purpose of IPSec security policies
List and describe the components of an IPSec policy
Deploy an IPSec policy using local computer policies and using Group Policy
Configure IPSec to use X.509 certificates
Understand how IPSec can be used with Windows Server 2003 Network Address Translation (NAT)
Describe the components of IP Security Monitor
Use IP Security Monitor to monitor IPSec traffic
Use Resultant Set of Policies (RSoP) to determine what IPSec policies have been assigned
Use Event Viewer to view IPsec related events
Use the Oakley Log to view IPSec information
Use Netsh to view, monitor, and configure IPSec policies
Use the Show command to view IPSec information
Understand and configure Windows Update
Understand and configure Automatic Updates
Understand how Software Update Services works
Install and configure Software Update Services (SUS)
Understand SUS distribution points
Manage a SUS Server
Manage SUS clients
Monitor a SUS server
Configure a Microsoft Windows Server 2003 to act as a router
Understand remote access options with Windows Server 2003
Configure and troubleshoot dial-up connections
Configure and troubleshoot Virtual Private Network (VPN) connections
Understand Network Address Translation (NAT)
Understand static routes and routing protocols
Understand and manage a routing table
Understand and create packet filters
Understand and configure demand dial routing
Configure dial-in properties on user accounts
Understand and configure remote access policies
Understand network access authentication methods
Describe the similarities and differences between a reactive and a proactive approach to maintaining an operating system
Monitor network activity using the Networking tab in Task Manager
Describe filtering
Filter network traffic statistics in Task Manager
Select columns to view in Task Manager
Explain the purpose of using the Performance console
Add network counters to the Performance console
Monitor network traffic using the Performance console
Create and configure alerts using the Performance console
Monitor network traffic using Netstat
Explain the purpose of Windows Server 2003 Network Monitor
Install Windows Server 2003 Network Monitor
Monitor traffic Windows Server 2003 Network Monitor
Create and configure Network Monitor triggers
Troubleshoot Internet connectivity
Identify connectivity issues using ipconfig, ping, pathping, and nslookup
Test DNS name resolution using the DNS Server Monitoring tab
Use the Repair feature of Windows Server 2003
Verify the DHCP server
Bridge multiple networks
Use Netdiag to perform diagnostic tests
Determine server dependencies
Configure service startup options
Discuss and configure service recovery options
View the system event log to locate system events
Configure service logon account settings
Microsoft Exchange Server 2007 Configuration
Identify the purpose and usage of Exchange Server 2007
Describe standard email terminology
Understand email relay and DNS MX record usage
Explain the various types and uses of email protocols
Identify previous versions of Exchange Server and their features
List the new features introduced in Exchange Server 2007
Describe the function and usage of Exchange Server 2007 server roles
Describe the purpose and function of Active Directory
Understand the structure of Active Directory
Understand the function of groups, functional levels, sites, global catalog, and FSMO roles in an Active Directory environment
Raise domain and forest functional levels
Configure Active Directory sites
Administer FSMOs, global catalog, and Trusts
Create and manage OU, user, group, and computer objects
Configure GPOs
Meet Active Directory Requirements
Prepare Legacy Exchange Servers
Meet Hardware Requirements
Meet Software Requirements
Perform a Graphical Installation
Perform an Unattended Installation
Finalize the Installation
Configure the Hub Role
Configure the Edge Role
Configure the Mailbox Role
Configure the CAS Role
Configure Receive Connectors
Configure Send Connectors
Configure Microsoft Outlook
Configure Microsoft Entourage
Configure Microsoft Outlook Express and Windows Mail
Work with Mailbox Users
Work with Mail Users and Mail Contacts
Implement an Exchange Resource Forest
Work with Mail-Enabled Groups
Work with Resource Mailboxes
Move Mailboxes
Configure Resource Booking Policies
Work with Multiple Recipient Objects
Configure Message Compliance Policies
Configure Policies
Create Public Folders
Configure Public Folders
Configure Mail-Enabled Public Folders
Work with Multiple Public Folders
Configure Transport Rules
Configure Client Access Protocols
Configure the SMTP Protocol
Protect against Viruses and Spam
Back Up Exchange Databases
Back Up Exchange Server Role Configuration
Restore Exchange Databases
Restore Mailboxes and Deleted Items
Perform Dial Tone Recovery
Restore Exchange Server Role
Monitor Email Queues
Monitor System Performance
Track Messages
Monitor Client Connectivity
Create Server Reports
Create Usage Reports
Configure Unified Messaging Support
Create and Apply ActiveSync Policies
Configure a UM Mailbox Policy
Provide High Availability for Mailbox Role Servers
Provide High Availability for Nonmailbox Role Servers
Enrollment Requirements
To be eligible for admission into Network Learning Institute potential students must be at least eighteen years of age or older on the first day of class, and meet or exceed at least one of the following guidelines:
Possess a high school diploma.
Possess the recognized equivalency of a high school diploma.
Score a satisfactory on an Ability-to-Benefit exam.
Course Prerequisites
A minimal understanding of computers.
A minimal understanding of the Internet.
Needs Assessment
According to the Bureau of Labor Statistics, employment of computer support specialists and systems administrators is expected to increase much faster than the average. Employment of computer support specialists and systems administrators is expected to increase by 18 percent from 2006 to 2016, which is much faster than the average for all occupations. In addition, this occupation is expected to add 155,000 jobs over the projection decade.
Employment of computer support specialists is expected to increase by 13 percent from 2006 to 2016, which is about as fast as the average for all occupations. Demand for these workers will result as organizations and individuals continue to adopt increasingly sophisticated technology. Job growth will continue to be driven by the ongoing expansion of the computer system design and related services industry, which is projected to remain one of the fastest-growing industries in the U.S. economy.
Job growth among computer support specialists reflects the rapid evolution of technology. As computers and software become more complex, support specialists will be needed to provide technical assistance to customers and other users. The adoption of new mobile technologies, such as the wireless Internet, will continue to create a need for these workers to familiarize and educate computer users. Consulting jobs for computer support specialists also should continue to increase as businesses seek help managing, upgrading, and customizing ever more complex computer systems.
Employment of network and computer systems administrators is expected to increase by 27 percent from 2006 to 2016, which is much faster than the average for all occupations. Computer networks have become an integral part of business, and demand for these workers will increase as firms continue to invest in new technologies. The wide use of electronic commerce and the increasing adoption of mobile technologies mean that more establishments will use the Internet to conduct business online. This growth translates into a need for systems administrators who can help organizations use technology to communicate with employees, clients, and consumers.
Related Occupations:
Computer Programmers
Computer Software Engineers
Computer Systems Analysts
Computer Scientists
Database Administrators
What's the next step?
Contact N.L.I. for a free consultation and evaluation appointment and one of our admissions specialist will be more than happy to assist you.
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